Novabase was the company responsible for renovating the entire ticket validation system of Transtejo/Soflusa, in what is the first project for installing next generation validators in public transport operators in the Lisbon region.
The implemented solution, completely integrated with the Lisboa Viva system by OTLIS, is prepared to receive other ticket format technologies without requiring additional equipment (namely mobile systems with smartphone applications), while also ensuring interoperability with other public transport that is part of Lisboa Viva.
The new system replaces technology that is almost 20 years old and it will allow Transtejo/Soflusa to manage validations and control the number of passengers on board ships more effectively and with more reliable operating indicators, not to mention lower failure rates.
For the passengers of public river transport, this technological modernization brings more intuitive graphic interfaces that exhibit simpler messages allowing users to incorporate other format technologies, adding more ease and convenience to their daily mobility.
For Sara Ribeiro, Administrator of the Transtejo and Soflusa companies, in charge of Information Technologies, “One of our objectives is the constant improvement of quality of service, in order to offer greater convenience, comfort, save time, and offer greater safety to the passengers that use public river transport every day, ensuring maximum system reliability in providing mobility in the Lisbon Metropolitan area. Implementation of this new system has helped meet these objectives, significantly improving the mobility of some 60,000 passengers who use our vessels every day."
For Carmo Palma, Managing Director of the Novabase Transport Business, "Users of public transport are increasingly more demanding, seeking simple and intuitive solutions; Novabase's challenge involves implementing technological solutions that respond to their needs. We believe that this solution will significantly improve the experience of public transport users."
Novabase has thus reinforced its position as a leading player in ticketing, with a portfolio of products and services that respond to the new reality of mobility and public transport.
